✓ Open 24 hours, 7 days a week✓ Licensed & insured technicians✓ Flat-rate pricing — no overtime fees
24/7 Dispatch(866) 548-3173
Call NowFree quote
Standard Coverage Zone

HVAC Repair in Charleston, WV25328

Arctic Air Heating & Cooling dispatches licensed, insured heating and air conditioning technicians toCharleston and the 25328 ZIP code 24 hours a day, 7 days a week. Target response time in this service zone: 90-120 minutes.

5Local Techs
90-120 minutesTarget Response
125Jobs Completed
4.9★107 Reviews

Homeowners across Charleston call us when the system simply will not keep up. Mountain terrain and high humidity drive demand for correctly sized equipment rather than maximum capacity. That is why we staff a live dispatch line around the clock instead of routing you to a queue.

Available Now — 24/7

Talk to a live dispatcher in Charleston

Serving 25328 and Kanawha County — no phone trees, no callback waiting.

  • 90-120 minutes target response time in this service zone
  • Written diagnostic report with photos of what we found
  • We repair what can be repaired — no forced replacement upsell
  • Workmanship warranty on every job we complete
(866) 548-3173Tap to call — free quote, no obligation

★★★★★4.9 average · 107 verified reviews

  • Licensed & Insured Technicians
  • Background-Checked Crews
  • Upfront Flat-Rate Pricing
  • Same-Day & Next-Day Service
  • No Overtime Charges
  • All Work Warrantied

The Charleston25328 calls we answer most often

If your system is doing any of the following, it is worth a diagnostic before the fault gets more expensive.

Dead or bulging run capacitor on the condenser

Squealing or grinding from the blower assembly

Yellow or orange burner flame instead of steady blue

Skyrocketing utility bills with no change in usage

Frozen evaporator coil or ice on the refrigerant lines

Breaker trips every time the system starts

Describe your problem — (866) 548-3173

Heating and air conditioning service built around Charleston

Most of the work we do in Charleston starts the same way: the system is running but the house is not comfortable. Before we replace anything, we measure airflow, static pressure and temperatures so you are paying for the actual fault.

Homes in Kanawha County tend to be a mix of older builds with original ductwork and newer infill construction, which means airflow problems show up very differently from one street to the next.

Local equipment profile:West Virginia homes are most often served by heat pumps and gas furnaces. Mountain terrain and high humidity drive demand for correctly sized equipment rather than maximum capacity.

If your system is over ten years old and you have had two repairs in the last two seasons, a replacement comparison is usually worth running even if the current unit still runs.

Typical Charleston service pricing

ServiceTypical Range
Diagnostic / service call$83 – $165
Capacitor replacement$198 – $462
Contactor replacement$209 – $495
Refrigerant leak repair + recharge$352 – $990
Blower motor replacement$495 – $1,045
Compressor replacement$1,540 – $3,190
Hot surface igniter / flame sensor$176 – $440
Furnace control board$418 – $935
Condensate drain / float switch$143 – $374
Thermostat install (wired or smart)$165 – $495
Duct cleaning (whole home)$418 – $990
Full system replacement (installed)$6,600 – $14,300

Market ranges reported for Charleston, WV and the wider Mid-Atlantic region. Your flat-rate quote is confirmed on site before any work begins.

Services available in 25328

Residential and light commercial, all major brands, all hours.

Air Conditioning Repair in Charleston

Diagnosis and repair for central air conditioners, heat pumps in cooling mode, ductless mini-splits and packaged rooftop units.

Furnace Repair in Charleston

Gas, propane, oil and electric furnace troubleshooting and repair.

HVAC Installation & Replacement in Charleston

Full system replacement and new construction installs with a Manual J load calculation so the equipment is actually sized for your home.

Heat Pump Repair & Service in Charleston

Heat pump diagnosis and repair for both heating and cooling operation, including cold-climate units, defrost board failures, reversing valve problems, auxiliary heat strip faults and refrigerant charge issues.

24/7 Emergency HVAC Repair in Charleston

Around-the-clock response for no-heat in freezing weather, total AC failure during a heat wave, gas smells, carbon monoxide alarms, water flooding from the indoor unit and complete system shutdowns.

Air Duct Cleaning & Sealing in Charleston

Whole-home duct cleaning and aeroseal-style duct sealing to recover lost airflow, reduce dust and lower the load on your equipment.

HVAC Maintenance & Tune-Up in Charleston

Seasonal precision tune-ups that catch failing components before they strand you.

Commercial HVAC Service in Charleston

Service for light commercial and commercial properties including rooftop packaged units, VRF and VRV systems, split systems, make-up air units and building automation controls.

What happens when you call

No forms, no waiting for a callback window. One phone call starts the whole process.

  1. Step 1: Call the dispatch lineYou reach a live dispatcher, not a recording. They confirm your address, the symptom you are seeing and how urgent it is.
  2. Step 2: Get matched to the nearest licensed techDispatch routes your job to the closest available licensed technician who already carries the common parts for your equipment.
  3. Step 3: On-site diagnosis with a flat quoteThe tech tests the system, shows you what failed and gives you a written flat-rate price before any work starts.
  4. Step 4: Approved repair, same visit when possibleMost repairs are finished on the first visit. If a part has to be ordered you get a firm return window, not a maybe.

Servicing Charleston and Kanawha County

Our 25328 coverage zone centres on Charleston and extends to the surrounding communities listed below. Every technician dispatched into this area is licensed, insured and background-checked, and every job carries a workmanship warranty.

What Charleston homeowners say

“They found a cracked heat exchanger that our previous company missed for two years. That alone was worth the call.”

— Sandra B., verified Charleston customer

“Two other companies told me I needed a whole new system. These guys found a $210 capacitor. I will never call anyone else.”

— Marcus T., verified Charleston customer

Read more Arctic Air customer reviews →

Charleston25328 HVAC questions, answered

What causes water to leak from the indoor unit?

Almost always a blocked condensate drain line, a failed drain pan float switch, or a frozen coil melting faster than the pan can handle. In Charleston we see algae and dust clogging drain lines constantly during June through August. It is a fast fix but ignoring it ends in ceiling damage.

Do you charge extra for nights, weekends or holidays?

No. Our pricing in West Virginia is the same at 2am on a holiday as it is at 2pm on a Tuesday. Emergency calls are dispatched the same way as scheduled calls and carry no overtime premium.

What does a new system cost in Charleston?

A complete residential replacement in the 25328 area generally lands between $6,000 and $13,000 installed, depending on capacity, efficiency rating and how much ductwork has to be modified. We always perform a Manual J load calculation first, because an oversized unit costs more to buy and runs worse than a correctly sized one.

What brands do you service in Charleston?

All of them. Our 25328 technicians are trained on Trane, Carrier, Lennox, Amana and essentially every other residential brand sold in West Virginia, including discontinued lines. We keep a broad parts catalogue on the trucks for exactly that reason.

Do you handle ductless mini-split systems?

Yes. Ductless installations have grown quickly in West Virginia, particularly in older homes without existing ductwork. We service indoor heads, clean filters and drain lines, check line-set insulation and diagnose communication faults between heads and the outdoor unit.

Are your technicians licensed and insured?

Every technician dispatched into Charleston is licensed, insured and background-checked. We can provide proof of insurance on request before the visit if you would like it on file.

Need HVAC help in Charleston 25328?

Emergencies do not keep business hours and neither do we. (866) 548-3173 is answered 24 hours a day, including weekends and holidays.

(866) 548-3173Answered 24 hours a day, 365 days a year
Call (866) 548-3173