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HVAC Repair in Collierville, TN38027

Arctic Air Heating & Cooling dispatches licensed, insured heating and air conditioning technicians toCollierville and the 38027 ZIP code 24 hours a day, 7 days a week. Target response time in this service zone: 60-90 minutes.

7Local Techs
60-90 minutesTarget Response
1,254Jobs Completed
4.8★449 Reviews

Most of the work we do in Collierville starts the same way: the system is running but the house is not comfortable. Before we replace anything, we measure airflow, static pressure and temperatures so you are paying for the actual fault.

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Talk to a live dispatcher in Collierville

Serving 38027 and Shelby County — no phone trees, no callback waiting.

  • 60-90 minutes target response time in this service zone
  • Written diagnostic report with photos of what we found
  • We repair what can be repaired — no forced replacement upsell
  • Workmanship warranty on every job we complete
(866) 548-3173Tap to call — free quote, no obligation

★★★★★4.8 average · 449 verified reviews

  • Licensed & Insured Technicians
  • Background-Checked Crews
  • Upfront Flat-Rate Pricing
  • Same-Day & Next-Day Service
  • No Overtime Charges
  • All Work Warrantied

The Collierville38027 calls we answer most often

If your system is doing any of the following, it is worth a diagnostic before the fault gets more expensive.

Heat pump stuck blowing cold air in heating mode

Short cycling — on and off every few minutes

Water pooling around the indoor unit or ceiling stains

Dead or bulging run capacitor on the condenser

Yellow or orange burner flame instead of steady blue

Squealing or grinding from the blower assembly

Describe your problem — (866) 548-3173

Heating and air conditioning service built around Collierville

Whether the complaint is weak airflow upstairs, a furnace that will not stay lit, or an outdoor unit that hums but never starts, the process is the same — a proper diagnostic, a written price, then the repair.

Because Tennessee swings between seasons quickly, a lot of our Collierville calls come in the first hot or cold snap of the year — systems that sat idle for months and then get asked to run flat out.

Local equipment profile:Tennessee homes are most often served by heat pumps and split-system air conditioning. Humid summers statewide, with noticeably colder winters at higher elevations in the east.

Peak cooling demand here runs May through September. Booking a tune-up in early spring means you are not competing with the whole neighbourhood for a tech in July.

Typical Collierville service pricing

ServiceTypical Range
Diagnostic / service call$71 – $143
Capacitor replacement$171 – $399
Contactor replacement$181 – $428
Refrigerant leak repair + recharge$304 – $855
Blower motor replacement$428 – $903
Compressor replacement$1,330 – $2,755
Hot surface igniter / flame sensor$152 – $380
Furnace control board$361 – $808
Condensate drain / float switch$124 – $323
Thermostat install (wired or smart)$143 – $428
Duct cleaning (whole home)$361 – $855
Full system replacement (installed)$5,700 – $12,350

Market ranges reported for Collierville, TN and the wider Southeast region. Your flat-rate quote is confirmed on site before any work begins.

Services available in 38027

Residential and light commercial, all major brands, all hours.

Air Conditioning Repair in Collierville

Diagnosis and repair for central air conditioners, heat pumps in cooling mode, ductless mini-splits and packaged rooftop units.

Furnace Repair in Collierville

Gas, propane, oil and electric furnace troubleshooting and repair.

HVAC Installation & Replacement in Collierville

Full system replacement and new construction installs with a Manual J load calculation so the equipment is actually sized for your home.

Heat Pump Repair & Service in Collierville

Heat pump diagnosis and repair for both heating and cooling operation, including cold-climate units, defrost board failures, reversing valve problems, auxiliary heat strip faults and refrigerant charge issues.

24/7 Emergency HVAC Repair in Collierville

Around-the-clock response for no-heat in freezing weather, total AC failure during a heat wave, gas smells, carbon monoxide alarms, water flooding from the indoor unit and complete system shutdowns.

Air Duct Cleaning & Sealing in Collierville

Whole-home duct cleaning and aeroseal-style duct sealing to recover lost airflow, reduce dust and lower the load on your equipment.

HVAC Maintenance & Tune-Up in Collierville

Seasonal precision tune-ups that catch failing components before they strand you.

Commercial HVAC Service in Collierville

Service for light commercial and commercial properties including rooftop packaged units, VRF and VRV systems, split systems, make-up air units and building automation controls.

What happens when you call

No forms, no waiting for a callback window. One phone call starts the whole process.

  1. Step 1: Call the dispatch lineYou reach a live dispatcher, not a recording. They confirm your address, the symptom you are seeing and how urgent it is.
  2. Step 2: Get matched to the nearest licensed techDispatch routes your job to the closest available licensed technician who already carries the common parts for your equipment.
  3. Step 3: On-site diagnosis with a flat quoteThe tech tests the system, shows you what failed and gives you a written flat-rate price before any work starts.
  4. Step 4: Approved repair, same visit when possibleMost repairs are finished on the first visit. If a part has to be ordered you get a firm return window, not a maybe.

Servicing Collierville and Shelby County

Our 38027 coverage zone centres on Collierville and extends to the surrounding communities listed below. Every technician dispatched into this area is licensed, insured and background-checked, and every job carries a workmanship warranty.

What Collierville homeowners say

“The technician showed me photos of the corroded coil and explained the whole thing without talking down to me.”

— Robert L., verified Collierville customer

“Two other companies told me I needed a whole new system. These guys found a $210 capacitor. I will never call anyone else.”

— Marcus T., verified Collierville customer

Read more Arctic Air customer reviews →

Collierville38027 HVAC questions, answered

Should I repair my system or replace it?

The usual rule of thumb: if the repair costs more than half the price of a replacement and the equipment is over ten years old, replacement generally wins. We will run that comparison with you on site and show you the maths — and if the honest answer is a $180 capacitor rather than a $9,000 system, that is the answer you get.

Is my system low on refrigerant, or is it leaking?

Refrigerant does not get "used up" the way fuel does. If your charge is low, there is a leak somewhere — usually at a flare connection, a schrader core or the evaporator coil. We locate and repair the leak rather than simply topping up the charge, because a top-up alone will fail again.

What brands do you service in Collierville?

All of them. Our 38027 technicians are trained on Carrier, American Standard, Bryant, Daikin and essentially every other residential brand sold in Tennessee, including discontinued lines. We keep a broad parts catalogue on the trucks for exactly that reason.

Do you offer maintenance plans?

We do. A two-visit plan in Tennessee covers a spring cooling inspection and an autumn heating inspection, priority scheduling during peak weeks, discounted repairs and no diagnostic fee. Members rarely end up on the emergency list.

How quickly can a technician get to Collierville?

For the 38027 service area our target response time is 60-90 minutes from the moment dispatch confirms your address. Real-world timing depends on the day — the first sustained heat or cold snap of the season is always our busiest period — but we hold technicians locally specifically so that window is achievable rather than aspirational.

Why is my system short cycling?

Short cycling in Collierville most often comes from a restricted airflow path — a loaded filter, a closed register, an undersized return — or from an oversized unit. It can also be a failing flame sensor or a pressure switch fault. We measure static pressure and temperature rise before concluding anything, because guessing at this one is expensive.

Need HVAC help in Collierville 38027?

Emergencies do not keep business hours and neither do we. (866) 548-3173 is answered 24 hours a day, including weekends and holidays.

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