HVAC Repair in Rex, NC28378
Arctic Air Heating & Cooling dispatches licensed, insured heating and air conditioning technicians toRex and the 28378 ZIP code 24 hours a day, 7 days a week. Target response time in this service zone: 90-120 minutes.
Humid coastal plains and cooler mountain areas create very different equipment needs within one state. Our Rex teams are set up for exactly that: rapid response, flat-rate pricing quoted before work begins, and no surprise overtime charge for nights or weekends.
Talk to a live dispatcher in Rex
Serving 28378 and Robeson County — no phone trees, no callback waiting.
- We test airflow and static pressure, not just refrigerant charge
- Combustion and carbon monoxide testing on every furnace call
- Digital condition report sent to you the same day
- Financing available on qualifying replacements
★★★★★4.8 average · 442 verified reviews
- Licensed & Insured Technicians
- Background-Checked Crews
- Upfront Flat-Rate Pricing
- Same-Day & Next-Day Service
- No Overtime Charges
- All Work Warrantied
The Rex28378 calls we answer most often
If your system is doing any of the following, it is worth a diagnostic before the fault gets more expensive.
Water pooling around the indoor unit or ceiling stains
Loud banging on start-up (compressor slugging)
Short cycling — on and off every few minutes
Dead or bulging run capacitor on the condenser
Frozen evaporator coil or ice on the refrigerant lines
One or two rooms that never reach the set temperature
Heating and air conditioning service built around Rex
Serving Rex and the wider Robeson County area, our crews carry the common failure parts on the truck — capacitors, contactors, igniters, flame sensors, motors and filters — so the first visit is usually the last one.
Because North Carolina swings between seasons quickly, a lot of our Rex calls come in the first hot or cold snap of the year — systems that sat idle for months and then get asked to run flat out.
If your system is over ten years old and you have had two repairs in the last two seasons, a replacement comparison is usually worth running even if the current unit still runs.
Typical Rex service pricing
| Service | Typical Range |
|---|---|
| Diagnostic / service call | $71 – $143 |
| Capacitor replacement | $171 – $399 |
| Contactor replacement | $181 – $428 |
| Refrigerant leak repair + recharge | $304 – $855 |
| Blower motor replacement | $428 – $903 |
| Compressor replacement | $1,330 – $2,755 |
| Hot surface igniter / flame sensor | $152 – $380 |
| Furnace control board | $361 – $808 |
| Condensate drain / float switch | $124 – $323 |
| Thermostat install (wired or smart) | $143 – $428 |
| Duct cleaning (whole home) | $361 – $855 |
| Full system replacement (installed) | $5,700 – $12,350 |
Market ranges reported for Rex, NC and the wider Southeast region. Your flat-rate quote is confirmed on site before any work begins.
Services available in 28378
Residential and light commercial, all major brands, all hours.
Air Conditioning Repair in Rex
Diagnosis and repair for central air conditioners, heat pumps in cooling mode, ductless mini-splits and packaged rooftop units.
Furnace Repair in Rex
Gas, propane, oil and electric furnace troubleshooting and repair.
HVAC Installation & Replacement in Rex
Full system replacement and new construction installs with a Manual J load calculation so the equipment is actually sized for your home.
Heat Pump Repair & Service in Rex
Heat pump diagnosis and repair for both heating and cooling operation, including cold-climate units, defrost board failures, reversing valve problems, auxiliary heat strip faults and refrigerant charge issues.
24/7 Emergency HVAC Repair in Rex
Around-the-clock response for no-heat in freezing weather, total AC failure during a heat wave, gas smells, carbon monoxide alarms, water flooding from the indoor unit and complete system shutdowns.
Air Duct Cleaning & Sealing in Rex
Whole-home duct cleaning and aeroseal-style duct sealing to recover lost airflow, reduce dust and lower the load on your equipment.
HVAC Maintenance & Tune-Up in Rex
Seasonal precision tune-ups that catch failing components before they strand you.
Commercial HVAC Service in Rex
Service for light commercial and commercial properties including rooftop packaged units, VRF and VRV systems, split systems, make-up air units and building automation controls.
What happens when you call
No forms, no waiting for a callback window. One phone call starts the whole process.
- Step 1: Call the dispatch lineYou reach a live dispatcher, not a recording. They confirm your address, the symptom you are seeing and how urgent it is.
- Step 2: Get matched to the nearest licensed techDispatch routes your job to the closest available licensed technician who already carries the common parts for your equipment.
- Step 3: On-site diagnosis with a flat quoteThe tech tests the system, shows you what failed and gives you a written flat-rate price before any work starts.
- Step 4: Approved repair, same visit when possibleMost repairs are finished on the first visit. If a part has to be ordered you get a firm return window, not a maybe.
Servicing Rex and Robeson County
Our 28378 coverage zone centres on Rex and extends to the surrounding communities listed below. Every technician dispatched into this area is licensed, insured and background-checked, and every job carries a workmanship warranty.
What Rex homeowners say
“The technician showed me photos of the corroded coil and explained the whole thing without talking down to me.”
— Robert L., verified Rex customer
“Called at 9pm on a Sunday with no heat and a toddler in the house. Tech was here inside an hour, found a failed igniter, had one on the truck.”
— Dana R., verified Rex customer
Rex28378 HVAC questions, answered
Can you give me a price over the phone?
We can give you realistic ranges — and this page lists the ones homeowners in Rex see most often — but a firm price needs eyes on the equipment. Any company that quotes a final number without seeing the unit is usually quoting low to get through the door.
Is my carbon monoxide risk something I should worry about?
With any combustion appliance, yes. A cracked heat exchanger can spill carbon monoxide into the living space, and it is odourless. We perform combustion analysis and a CO test on every furnace and boiler call in Rex, and we recommend a working CO alarm on every level of the home regardless of who services your equipment.
Is my system low on refrigerant, or is it leaking?
Refrigerant does not get "used up" the way fuel does. If your charge is low, there is a leak somewhere — usually at a flare connection, a schrader core or the evaporator coil. We locate and repair the leak rather than simply topping up the charge, because a top-up alone will fail again.
What brands do you service in Rex?
All of them. Our 28378 technicians are trained on American Standard, Trane, Amana, Goodman and essentially every other residential brand sold in North Carolina, including discontinued lines. We keep a broad parts catalogue on the trucks for exactly that reason.
Should I repair my system or replace it?
The usual rule of thumb: if the repair costs more than half the price of a replacement and the equipment is over ten years old, replacement generally wins. We will run that comparison with you on site and show you the maths — and if the honest answer is a $180 capacitor rather than a $9,000 system, that is the answer you get.
What causes water to leak from the indoor unit?
Almost always a blocked condensate drain line, a failed drain pan float switch, or a frozen coil melting faster than the pan can handle. In Rex we see algae and dust clogging drain lines constantly during May through September. It is a fast fix but ignoring it ends in ceiling damage.
HVAC service near Rex, NC
We also cover these North Carolina communities with the same 24/7 dispatch line.
Need HVAC help in Rex 28378?
Whatever the make — American Standard, Trane, Amana or anything else — call (866) 548-3173. Our crews in the 28378 area service all major residential and light commercial brands.
(866) 548-3173Answered 24 hours a day, 365 days a year